online store
Legal Information and Offer
This page brings together the required customer information for the DH22 online store: seller contacts, distance-sale terms, returns, offer, personal-data processing, cookie and analytics information, and banking details.
Contacts
How to reach the DH22 online store and where to write about orders.
Open sectionDelivery & Payment
Payment methods, shipping terms, order confirmation, and checkout flow.
Open sectionReturns
Return windows, conditions, and refund procedure.
Open sectionPublic Offer
Distance-sale terms for goods purchased through the DH22 online store.
Open sectionPrivacy Policy
Purpose, scope, and procedure for processing customer personal data.
Open sectionCookie & Analytics
How the site uses cookie, local storage, and analytics.
Open sectionSeller Details
Registration data, banking details, contacts, and seller address.
Open sectionDistance sale on the website
Orders are placed directly on dh22.ru through the catalog, cart, and checkout page.
Before confirming the order, the customer sees the order summary, item prices, shipping cost, available payment methods, and links to the offer and privacy policy.
After the form is submitted, the confirmation screen shows the order number. Both the order and the support-chat conversation stay inside the seller systems instead of moving into a messenger-only flow.