online store
Contacts
You can contact the DH22 online store by phone, email, or via the on-site support chat. Orders are placed only on the website, and after the form is submitted the customer receives a confirmation with an order number.
How to reach us
Online store phone: +7 (995) 153 06 33.
Email for orders, returns, and customer requests: info@dh22.ru.
Orders are processed daily from 11:00 to 23:00 Moscow time.
- The “Message manager” button opens the DH22 on-site support chat directly on the website.
- In chat, the visitor can leave a name, phone or email, and a message for questions about sizing, availability, shipping, returns, or an existing order.
- To speed up the reply, include the order number if the system has already assigned one.
- The conversation stays inside the seller infrastructure on a Russian-hosted server and does not move the customer into an external messenger.
Seller information
Seller: ИП Радченко Яков Яковлевич.
TIN: 490912773510. OGRNIP: 316774600440101.
Legal address: г. Москва, проспект Андропова, 21-28.
How orders are placed
Orders are placed through the catalog, cart, and checkout page on dh22.ru.
After the form is submitted, the confirmation screen displays the order identifier used for payment, support, and returns.
Terms of payment, delivery, and returns are published on separate pages and are available before checkout.